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My friends and I played Upside Down on 21st November and we enjoyed it really much! The props in the room were really mind-blowing and we did not expect anything of these sorts to be available in reality! The staff is very friendly pretty kind and happy! The room was very well designed and had a very magical feel. The only disappointing part was that there was only one room in the game. We had requested for a bright room and the counter staff recommended us to play the Upside Down room, and it was the right recommendation!! Even though one of my friend was late, the staff were very kind and understanding and gave us 5 minutes grace for her to reach the outlet. I have played other escape rooms before and it was not as awesome as this one. Most of the other escape rooms only gave around 45mins or 50mins for customers to complete the room, but Xcape gave a time limit of an hour. Although 10-15 minutes might not seem much of a difference, it definitely did help us to find our way out of the room!
I've played quite alot of escape rooms, Upside Down is the first room I've played in Xscape and I must say I left the room feeling mightily impressed. The nature of the puzzles in the room were varied and uniquely constructed, its not just about clearing locked chest after locked chest. The magician/HP theme made it an immersive experience and I appreciated that concept was integrated into the puzzles as well. The props were amazeballs. Really. What you see in the posters/website, is really what you get in the room. Everything. is. literally. UPSIDE. DOWN. Trying to not ass-lick Xscape Singapore too much, so here's a little first world gripe: the scope of the room/puzzles felt kinda short. Good enough for us, but we sure wish there was much more