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I have been to 2 other escape rooms and this is definitely my best experience so far. The Betrayal was the room we played with 4 participants and we completed it with hints in 1 hr 15 mins. The staff was excellent in prepping us for the game and helped us whenever we needed help. The betrayal's puzzles were all very well thought out and logical and relevant to the room. The atmosphere and layout was fantastic and not all the locks were padlocks and utilised technology well.
We tried The Betrayal and had a lot of fun. There were a lot of elements and interactive things. The puzzles were tricky but not ridiculously hard. It was worth the money spent. The room requires a level of physical fitness, nothing too hard. If you are horizontally challenged, it may be an issue. Bonus points for being relevant to Singapore history. It was fun to solve puzzles that is relatable. We will definitely try other rooms. Active kids will love it. Four big kids did.
We tried the room "The Betrayal" (for group of 6), clear instructions given and puzzles were adequately difficult. Much effort was put into the set up, especially the game devices and props. Staff were very friendly and helpful, even given us additional time (more than 20 minutes) to complete the game. Kudos to the team at Unravel, great experience, will definitely visit again. If you are visiting as a tourist, good to visit with local family/friends as themes are contextualised for Singapore. But either way, you will have fun!